With Tango they were quickly able to create to-the-point visual tutorials for a complex set of important tasks such as ‘How to Understand Survey Score Ranges’ and ‘How to Export Comments from Completed Surveys.’ Tango enabled their small internal team to save about two weeks of design/rework time on these important but operational tasks and let them focus more energy on high value projects like enterprise-wide survey analysis. Previously, the team manually created PDFs and walkthrough videos which quickly became outdated. IBM's internal Survey Research Center recently used Tango to create training materials for 20,000 managers in their global workforce. In the past, the team has relied on Google Docs but is now using Tango to document important every day tasks such as "How to Process Customer Referrals" and "How to Leverage the New Account Scoring Data." Pluralsight, a leader in the workforce development technology space, uses Tango on their Revenue Operations team to create visual step-by-step processes for their go-to-market teams. Tango google chrome extension update#Tango has already helped many companies, both established and rising, update their process documentation. Tango makes sharing knowledge seamless, and by doing that increases productivity and dispels a fear many employees share - not performing a task correctly.” “For growing organizations, the key to scale is often making internal processes and knowledge accessible. “We saw an opportunity to help team members and peers to easily learn new jobs or processes, and simultaneously reduce documentation and save precious time,” says Babcock. The three dropped out of Harvard Business School after launching an initial prototype that received glowing reviews. Tango google chrome extension manual#Tango lets you document by doing, automatically capturing your workflows as you complete them.Ĭo-founders Ken Babcock, Dan Giovacchini and Brian Shultz launched Tango after discovering the average team wastes hours creating manual onboarding documentation and relying on outdated processes. Tango google chrome extension free#Tango is a free Chrome extension that helps people do their best work by seamlessly creating step-by-step documentation in minutes. Related Here Are the 5 Fastest-Growing Tech Companies in LA, According to Inc.Like a perfect dance partner, Tango has the capacity to both lead and follow. Giovacchini is the company’s president and Shultz serves as the CTO. The Los Angeles-based startup was founded last June. Last year Babcock, Giovacchini and Shultz dropped out of Harvard Business School to launch Tango. “Team leaders passionately asked for this level of visibility into how work gets done.” “We hope to build a robust platform complete with insights on how teams are working most effectively and where opportunities for efficiency exist,” Babcock said. Tango, which has 13 employees, is actively hiring for nine positions on its engineering, growth, marketing and product teams. Moving forward, Tango plans to used the fresh funding to hire additional staff and build out the platform. So far, Tango’s pilot platform has been used by operations teams in departments such as sales and customer support. Tango google chrome extension for free#Tango’s beta version will be available for free to the public in late September, according to a news release. “Many of these same customers spoke to our investors about the pain they experienced creating maintaining documentation, ramping new hires and scaling their teams in a remote/hybrid world.” “The funding we received is a reflection of what our customers expressed during our discovery phase,” Babcock, CEO and co-founder of Tango, told Built In via email. Wing Venture Capital led the round with participation from GSV Ventures, Red Sea Ventures, General Catalyst, Outsiders Fund and several angel investors.Īlso in LA RepairSmith Got $42M, Apeel Raised $250M, and More These actions are then transcribed into a document with URLs and screenshots creating a sharable, step-by-step tutorial.Īhead of Tango’s public launch, the company announced on Tuesday it raised a $5.7 million seed round. A Google Chrome extension integrates with the tools and platforms you’re already using to shadow your actions in real time. Tango is a workflow intelligence platform that streamlines the documentation process. Here’s how the platform works. Rather than walking a new hire through daily tasks or spending time recording a training video, Ken Babcock, Dan Giovacchini and Brian Shultz launched a solution. Onboarding a new employee can be time-consuming, especially if you don’t have how-to guides and training documents readily available. Tango Co-founders Dan Giovacchini, Ken Babcock and Brian Shultz.
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